About
Company:
Company Name: HCL
Experience: Fresher’s
Job
Title: Analyst
Salary: Not
Mentioned
Qualification: BE/BTech
(Hons)
Job Location: Chennai
Job Type: Apply
Mandatory skills and some
other Job Details:
v Ability to resolve customer
queries in the first point of contact.
v Focus on delivering a
positive customer experience.
v Should be professional,
courteous, friendly, and empathetic.
v Should possess active
listening skills.
v Good data entry & typing
skills.
v Ability to multi task.
v Capable of handling
fast-paced, innovative, and constantly changing environment.
v Ability to contribute to the
process through improvement ideas.
v Strong verbal and written
communication skills.
v Should possess neutral
accent and good adoption to US culture.
v Should be a team player.
v To be team player.
v Independently resolve tickets
within SLA.
v Infrastructure Management
Services (IMS)-EUC-Service Desk.
v Good communication skill.
v Basic understanding of
technology.
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