Job Opening for Freshers as a Technical Support Engineer in VM Ware at location Bangalor

About Company:

AirWatch by VMware is the leader in enterprise mobility management. VMware.com is the best online resource for data center decision-makers. Our editors, resident experts and news writers are dedicated to helping IT organizations evaluate products, services and business strategies that can lead them to successful implementations of virtualization technologies in VMware environments. Our media, powered by TechTarget’s Activity Intelligence™ platform, redefines how technology buyers are viewed and engaged based on their active projects, specific technical priorities and business needs. With more than 100 technology specific websites, we provide technology marketers. With more than a decade in business, AirWatch enables organizations across the globe to securely embrace mobility to thrive in today’s business environments. At the core of what we do are our employees who deeply value innovation, passion, integrity and our customers. Want to be part of a compassionate community that thrives on building the next generation of mobile technology? Learn more at air-watch.com/careers.  A pioneer in mobile device management for corporate use, AirWatch simplifies enterprise mobility by

Company Name:                           VM Ware

Company Website:                       www.vmcare.com

Experience:                                    Fresher’s

Job Title:                                          Technical Support Engineer

Salary:                                               Not Mentioned

Qualification:                                 Bachelor Degree

Job Location:                                 Bangalore

Job Type:                                        Apply

Mandatory skills and some other Job Details:

®   Regular follow ups with customers with recommendations, updates and action plans.

®   Escalate issues in a timely manner according to Standard Operating Procedures.

®   Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.

®   Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.

®   Participate in technical communications within the Technical Support Team to share best practices and learn about new technologies.

®   Focus on an area of technical specialization and attend technical trainings

®   Read and work with other Technical Support Engineers on cases which will help cultivate that expertise

Apply Online Here & Details