Job Opening For Freshers and Experienced as a Heath Care Voice Process in HCL at location Chennai

About Company:

HCL is a worldwide IT services company; headquarters are located in Hyderabad, Uttar Pradesh India. Initially the research and development division of HCL Limited. HCL has been one of the fastest increase technology companies. It is contributing services including IT consulting, enterprise transformation, remote infrastructure management engineering and R&D and business process outsourcing. The HCL Technology   has benefits in 31 countries, and employees across a number of industry verticals including aerospace and defense, industrial manufacturing, life sciences and healthcare, media and entertainment, mining and natural resources, oil and gas, automotive, consumer electronics, energy and utilities, financial services, government, independent software vendors, public services, retail and consumer, semiconductor, server and storage, telecom, and travel, transportation, logistics and hospitality. HCL Technologies is on the Forbes Global 2000 list and is one of Asia’s Fab 50 Companies. The HCL Technology 106,000+ ideapreneurs can turn technology into a typical competitive advantage for our customers

Company Name:                             HCL

Company Website:                        www.hcl.com

Experience:                                     0 – 4 Years

Job Title:                                           Heath Care Voice Process

Salary:                                                Not Mentioned

Qualification:                                  Any Graduate

Job Location:                                  Chennai

Walk In Date:                            10^th Oct 2015

Walk In Time:                           10:30 AM – 02:00 PM

Job Type:                                         Apply

Mandatory skills and some other Job Details:

v Ability to resolve customer queries in the first point of contact.

v Focus on delivering a positive customer experience.

v Should be professional, courteous, friendly, and empathetic.

v Should possess active listening skills.

v Good data entry & typing skills.

v 0(Fresher) - 48 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

v Excellent Communication Skills with neutral accent mandatory for all Voice Lobs Basic knowledge of back office and customer support.

v rung verbal and written communication skills.

v Should possess neutral accent and good adoption to US culture.

v Should be a team player.

v To be team player.

v Independently resolve tickets within SLA.

v Infrastructure Management Services (IMS)-EUC-Service Desk.

v Good communication skill.

v Basic understanding of technology.

Walk-in Address:

HCL Career Development Center,
3rd Floor, TABS Complex, Cantonment,

Trichy 1.